2024 How to turn off closed caption on directv genie remote

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Have Lg smart tv and direct tv closed captioning is not working. How do I troubleshoot this problem?On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.Power on the device you want your remote to control. Press MENU on your remote. Select Settings > Remote Control > Program Remote. Select the device you wish to control with the remote. Follow the on-screen prompts to complete programming. Here's more ways to program your Sony TV with the Genie remote. Please let us know if this helps.Once you have selected the “Closed Caption” option, you should see additional settings related to closed captioning, such as enabling or disabling the feature altogether. Use the navigation buttons on your remote to choose the “Off” option to turn off closed captioning on your DirecTV.To make sure talking guide is completely off, follow the next steps to manage it: - Press the INFO button on your DIRECTV remote. - Press the right arrow once. A menu with options for closed captions and the Talking Guide opens. - Press the down arrow 3 times. You’ll hear audio instructing you to press SELECT to turn the Talking Guide on.Remote will turn power on and off to TV and adjust volume but will not allow me to make any selections on guide. ... Genie Remote. Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers! 1.For most of the cable boxes, press A on your remote or settings. If you have the new World Box Remote, try either Menu or Options. (I don't have a World Box Remote.) There will be an option to turn off the captioning. Just follow the screen prompts. Satch. William_M Posts: 1,085 Verified Employee Moderator. August 2022.Method 2: Press the "Menu" button on the remote and select "Settings". Scroll to "Television" and select "View All". Select "Closed Captioning". Check "Closed captions on". Select Done. If you're having trouble turning your closed captioning on/off, please submit a ticket to our team for assistance. Updated on April 15 ...When viewing a video, pressing "select" (generally the center of the d-pad) brings up an overlay with info and icons (for recording, setting closed captions, etc.) that should be fairly self-explanatory. Also when viewing a video, pressing up (or down - it seems to depend on which type of device) brings up the "home" screen, which provides ...As mentioned in the link that was provided, this banner was implemented in a new firmware update that we pushed to users starting on 3/5/19. Press Menu. Select Settings & Help. Select Settings. Select Display. Select Preferences. Press Down Arrow to highlight Banner Time. Press Select to show choices.It is odd that the remote adjusts the volume, turns the channels and turns both tv and box off but will not turn either the box or tv ON. It also takes the DirectTV a long time to log in on this particular tv as when it turns off, the green power light on the back, also goes off. It completely disconnects the box, it appears.detuch254. Is this an actual Amazon TV or is it another brand that has Amazon TV built-in? What is the receiver model and remote model. I bought a new Amazon Fire TV and when I tried to program my Direct TV remote to work the TV it wasn't on the list of options. Anyone know how to program it?Here, you will find different settings for closed captioning, including the option to turn it on or off. Step 4: Enable Closed Captioning. To turn on closed captioning on DirecTV, simply select the “On” option within the closed captioning menu. This will enable captions for supported programs and channels, enhancing your viewing experience.Press the "Subtitle" key on the remote. It should be under the "9" key. This will reveal a window named "Subtitle.". Press the "On" or "Off" button with your remote arrow key ...Step 4. Disable closed captioning. From the closed caption sub-menu, find the option labeled "CC Off," "Disable Closed Captioning" or any variation of these titles. Once you select this option, you can exit the menu, and closed …1. Point the remote at your Genie HD DVR, Genie Mini, or Wireless Genie Mini. 2. Press and hold the MUTE and ENTER buttons. Stop when the green light at the top of the remote blinks twice. 3. When the TV screen displays Applying IR/RF setup, you are in RF mode and ready to program the remote. 4. Power on the device you want your remote to control.Doesn't respond for 20-30 minutes. Let's get the beginner steps out of the way. 1) I turned the CC/Subtitles on and off many times. 2) Resetting the box will only fix the problem for 7-10 days. Then every other line will not appear. After about a day of that there will be NO CAPTIONS at all.From live TV, press the i button on the remote control Turn on Closed Caption Press the OK button on the remote control to toggle the closed caption feature between on and off Closed Captioning settings are changed for all channels Change Existing Closed Captioning Options. 4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3.Use your TV remote to turn on the television, and then grab your DIRECTV Genie remote for the next steps. Step 2: Access the Menu Next, you’ll need to access the menu on your DIRECTV Genie remote.Learn how to manage closed captioning so you can read subtitles with ease—and get help if you have any issues. Choose the service you have at your home: https://www.directv.com/dtvassets/support/Satellite.svgAs mentioned in the link that was provided, this banner was implemented in a new firmware update that we pushed to users starting on 3/5/19. Press Menu. Select Settings & Help. Select Settings. Select Display. Select Preferences. Press Down Arrow to highlight Banner Time. Press Select to show choices.Step 1. Press the yellow button on your DirecTV remote, which will be located underneath the arrow keys, to bring up the on-screen menu. Video of the Day. Step …At the top of the remote, slide the mode switch to TV. Press and hold the MUTE and SELECT buttons at the same time until the green light at the top of your remote flashes twice. Enter 960 using the keypad on the remote control. The green light should flash twice again. At the top of the remote, slide the mode switch to the DIRECTV logo.Genie remote how to get to area to change closed caption126 Messages. 8 years ago. Press Menu on the remote control. Use the right-arrow to scroll to Options on the horizontal-menu bar. Use the down-arrow to select Closed Captioning. Choose the desired CC setting and select Save or Select Done. Press the Home button on the Gemini Voice remote to access Settings. Info & Test. Run a system test, name location for device, and system info like receiver model, software version, etc. Parental Controls. Turn parental control settings on or off. Once enabled, you’ll need the PIN code to make changes or turn controls off. Here, you will find different settings for closed captioning, including the option to turn it on or off. Step 4: Enable Closed Captioning. To turn on closed captioning on DirecTV, simply select the “On” option within the closed captioning menu. This will enable captions for supported programs and channels, enhancing your viewing experience.5.1K Messages. 2 years ago. This is a public forum and we are customers just like you so we have no access to your DIRECTV account or open tickets. Please tell us your receiver model, what troubleshooting you have tried, what channels have this …Step 1: Press and hold the MUTE and SELECT buttons until the green light at the top of the remote blinks twice. Step 2: Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. Step 3: Test the remote to confirm that it controls your TV as expected. If it does not, try again using the next code listed.Press the “INFO” button on the remote control. When the Main menu appears on the screen, press the right arrow on the remote. Keep pressing the button until you’ve highlighted the CC section of the menu. The “Closed Captioning” option is the first one on the menu. Scroll down to it.Enable closed captions and SDH: Turn on “Prefer closed captions and SDH.” Stop using closed captions and SDH: Turn off “Prefer closed captions and SDH.” Create a style: Click the Add button , enter a name for the style, then change settings for the background and text. The new style inherits the settings of the style that you selected ...Step 4. Disable closed captioning. From the closed caption sub-menu, find the option labeled "CC Off," "Disable Closed Captioning" or any variation of these titles. Once you select this option, you can exit the menu, and closed captioning will be turned off. Tech Support.To turn off closed caption on your Spectrum remote control, press the "CC" button located on the remote. This will disable the closed caption feature on your TV, eliminating any on-screen text. If the button is not present, navigate to the settings menu on your TV to disable closed caption. Press the Home button on the Gemini Voice remote to access Settings. Info & Test. Run a system test, name location for device, and system info like receiver model, software version, etc. Parental Controls. Turn parental control settings on or off. Once enabled, you’ll need the PIN code to make changes or turn controls off. Doesn't respond for 20-30 minutes. Let's get the beginner steps out of the way. 1) I turned the CC/Subtitles on and off many times. 2) Resetting the box will only fix the problem for 7-10 days. Then every other line will not appear. After about a day of that there will be NO CAPTIONS at all.This is a new install upgrade from a std def receiver. The Users manual the tech left had instructions for programming the remote. I followed the steps exactly. But it said to set it to the RF mode, which I did with no luck. At your suggestion I set it to the IR mode and low and behold I was successful.Program Your GENIE Remote. For use with Genie HD DVR (model HR44 or above), Genie Mini (model C41 or above, C41W or above, C61K or above), Genie Lite® (model H44) and DIRECTV Ready TV. Select SETTINGS & HELP, SETTINGS, REMOTE CONTROL. Select IR/RF SETUP. Press the DOWN ARROW to highlight RF. Press …a. Turn on the TV or connected device you wish to control with your Genie remote. b. Locate the 5-digit code pertaining to the brand of your device in the user manual or online at AT&T's website. c. Press and hold the MUTE and ENTER buttons on your Genie remote simultaneously until the green LED light flashes twice. d.Program Your GENIE Remote. For use with Genie HD DVR (model HR44 or above), Genie Mini (model C41 or above, C41W or above, C61K or above), Genie Lite® (model H44) and DIRECTV Ready TV. Select SETTINGS & HELP, SETTINGS, REMOTE CONTROL. Select IR/RF SETUP. Press the DOWN ARROW to highlight RF. Press …Try to use this button. Get your Hisense TV remote. Press the " Subtitle " key on the remote located under the key " 9". On the new window, select " Off " by using the arrow key on your remote. If you need to turn the subtitles back on, you can use the same method.Setting up a Genie Remote for RF is super easy. Just press and hold MUTE and ENTER at the same time until you get a message that remote is set for RF. This takes about three seconds and is much better than the older method of pressing MUTE and SELECT then pressing 961, page up, ENTER, swinging a dead chicken over your head and chanting a hymn ...1-1 of 1 Answer. Go to the menu button and scroll down to closed captioning. Select and turn on or off. Answered by nmbr2sister 8 years ago. Helpful ( 0) Unhelpful ( 0) Report.Turn on/off closed captioning: Go to Settings. Select Preferences. Select Captioning. ... Press and hold INFO on your DIRECTV remote control until the Info & Test screen appears on your TV. Your model number displays next to Receiver. You can also check the bottom or back of your DVR receiver.In a case like this, you can use this to your advantage. It's simple. Hold the remote like this. Make sure your hand completely covers up the top of the remote. This should block signals to your TV pretty darn effectively. Now, you can press the OFF button on the remote and it will only affect the Genie client.Turning off subtitles on your TV through the settings. First, turn on your TV and find the settings menu. Choose:" General," then select "Accessibility Menu.". Next, select "Caption ...Written by Alex Raymond Spectrum. Turn off closed captioning on Spectrum by pressing the Menu button on your remote, scrolling to Settings & Support, selecting Accessibility, choosing Closed Captioning, and turning the feature off. You can also disable closed captioning through the Samsung Smart Hub by going to Settings > Accessibility ...Press the Home button on the remote. Navigate to the Apps section of the main menu. Find and select Netflix and press OK. Once in the Netflix app, select Sign In. If you are not yet a member, follow the sign-up prompts or set up your membership online. Your device is now connected to your Netflix account.How to turn off closed caption on directv genie remote – (Image Source: Pixabay.com) What button is for closed captioning? Right-click or tap-and-hold anywhere on a article that is playing on a Windows 10 computer. The bottom of the screen will display a menu bar. A CC icon will show up if there is closed captioning available.Closed captioning on DIRECTV boxes can be customized. You can change the font, size, and even color. DIRECTV Subtitles are always yellow with a black outline, in the same font. Closed captioning attempts to put the words near the person speaking them, and may include more descriptive audio (such as the words "music playing.")Every time I press an input button on my Genie RC71 remote (menu, guide, list, pause, info, exit) it turns on my Pioneer receiver and my surround sound system. I want it like before where the sound just comes out of the TV (Samsung SUHD). I've reset the Direct TV receiver. I've reset the remote.Sep 19, 2018 · Enabling closed captioning on a DIRECTV receiver, even one with the new Genie menus, is really easy. Start by watching live TV. Press the INFO button on your remote. Arrow over to the CC menu (the icon to the right of CC is the universal symbol for accessibility.) From here you have two choices. Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.So you need to use the CC or Subtitle button on the DirecTv remote to shut this off. Find either of those buttons and attempt to cycle the button to shut the CC function off. ... My Sony model KV32FV1 does not seem to have an option to turn off the Closed Captioning. I have found the Menu selection for Closed Captioning.Dec 27, 2021 · In a case like this, you can use this to your advantage. It’s simple. Hold the remote like this. Make sure your hand completely covers up the top of the remote. This should block signals to your TV pretty darn effectively. Now, you can press the OFF button on the remote and it will only affect the Genie client. On the back of the remote control, push down on the door (as shown), slide the battery cover off, and remove the used batteries. Obtain two (2) new AA alkaline batteries. Match their + and - marks to the + and - marks in the battery case, then insert them. Slide the cover back on until battery door clicks into place. Learn how to fix DIRECTV audio, video and audiovisual issues.Press the "Subtitle" key. This key is located under the key "9" on your remote. A new window will show on your TV saying "Subtitle.". Use the arrow key on your remote to press "On ...Make a beeline for your Genie receiver using the remote. Keep the Mute and Select buttons pressed. 961 is the code to use. Then press Enter after pressing the Channel Up button. "Your remote is now set up for RF" will appear on your TV; press OK. Turn on the device with which you want to pair.Can my DirectTV Genie Remote Control turn on/off and control sound on my Samsung Sound Bar Model HW-FM35? If it does, how do I set up this feature? ... Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers! B. bherrell. New Member.To sync your DirecTV remote with your television, first determine whether you have an high-definition or standard-definition receiver and launch the remote programming menu. Then, ...Step 3. Highlight the closed caption feature and turn it "Off." This might be done with the arrow keys or the "Enter" key on your remote. Advertisement. Closed captioning helps people with hearing problems by displaying text on the screen that corresponds with what people are saying on the television. Some restaurants and bars also use it so ...Here are the basic steps you'll need to do: First, press the HOME button and scroll to Settings. Then find Remote and Devices. Then, arrow over to Program your Remote. Then, arrow to Speaker System and follow the steps to program your audio/video receiver. This can involve a little bit of trial and error, so give yourself 10 to 15 minutes to ...You can force the RC8x to work on IR for a while, but that is the DTV stuff, not other equipment. You have to find a way to do via the CEC, which CANNOT be turned off at the Gemini. I have the new Genie remote and a LE24H307 Hitachi tv in my kitchen. Volume works, mute works, but the remote won’t turn off the power for the TV.Android phones or tablets. Go to Settings. Open Accessibility and select Talkback. Turn the feature ON or OFF. Open the DIRECTV app. Amazon FireTV. Use the remote to select Settings. Select Accessibility, then VoiceView. Turn VoiceView ON or OFF.Setting a sleep timer with the direct tv remote. One of my favorite features of my Philips TV is the ability to set a sleep timer - nothing fancy, just choose 30 minutes or 60 minutes and the tv shuts down as requested. Since we've had direct tv, that feature has been unavailable to us.You should simply be able to go to Menu, Settings, Remote Setup, Program TV, choose your TV brand and model, and the receiver should automatically find the codes to program the TV. Otherwise, a screen will show prompting you to follow a series of steps and input a code to program the remote with the TV.Let's try to factory reset your remote control to see if that resolves the issues. Press and hold the Home and Exit keys simultaneously until the LEDs on both sides display red. Press 981 on the remote control. The LEDs will turn Off and then blink blue 3 times on both sides. Let us know how if goes.Genie Remote RC73. I was able to program the Genie Remote with my Vizio TV. However it can only work with the volumes and change channels, I cannot use the on and off options to turn on or turn off the TV. When I press the OFF button, the DirecTV receive went off but my TV stayed on with a blue screen. It won't go off.Set up the Genie remote to control a DIRECTV Ready or 4K Ready TV. Press and hold the MUTE and SELECT buttons on your Genie remote control. Wait for the green LED light on the remote to flash twice. Enter the appropriate manufacturer's code: For Samsung DIRECTV Ready or DIRECTV Ready 4K TVs, enter 54000. For Sony DIRECTV Ready …Turn on/off closed captioning: Go to Settings. Select Preferences. Select Captioning. ... Press and hold INFO on your DIRECTV remote control until the Info & Test screen appears on your TV. Your model number displays next to Receiver. You can also check the bottom or back of your DVR receiver.To turn off closed captioning on a Spectrum remote, press the 'Menu' button and navigate to 'Settings & Support'. From there, select 'Accessibility' and then 'Closed Captioning' to toggle it off. Contents: Quick Fix: Disable Closed Caption on Spectrum Remote Today. Understanding Spectrum Remote Closed Captioning.ACE - Expert. •. 19.6K Messages. 1 year ago. What is the remote's model number ant the DTV receiver's model number? 0. 0. Cancel. Want to know how to program the remote to turn tv off and of.Search DIRECTV support. Support. Channels, packages & programs. DIRECTV Descriptive Video Service. Descriptive Video Service (DVS) narrates on-screen action for many shows or movies that the program's audio doesn't cover.Google Assistant Not Responding. Make sure to speak after the lights are solid blue. Use the remote like a microphone when speaking the command. Speak clearly - Google Assistance may not recognize the command. Background noises may affect recognition of commands. The command may not be supported.To manage closed captioning settings right from your TV menu: Press Menu on your U-verse remote. Select Options. Scroll to System, then press OK. Select Closed Captioning and follow the prompts. Once enabled, closed captioning will be displayed on all channels, if available by broadcasters.Every time I press an input button on my Genie RC71 remote (menu, guide, list, pause, info, exit) it turns on my Pioneer receiver and my surround sound system. I want it like before where the sound just comes out of the TV (Samsung SUHD). I've reset the Direct TV receiver. I've reset the remote.In today’s fast-paced digital world, accurate transcriptions are crucial for a variety of applications, from transcription services and voice assistants to video editing and closed...Check the Digital track used for CC in the menu. Press Menu on the remote and navigate to Settings, then Accessibility. Change the Digital Track to Service 1 if it is not already. Try changing to DIRECTV Subtitles instead of closed captions. Press info on the remote and arrow to the right to CC.2 years ago. I just had a Genie installed. I thought it would only use the Wi-Fi when I was streaming but it seems to be using Wi-Fi all the time. We have poor internet and I was surprised it even connected. I need to be able to remove my password so I can connect it only when I can possibly stream. 0.Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ...In today’s digital age, accessibility is more important than ever. Companies that value inclusivity strive to ensure that their products and services are accessible to individuals ... Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ... Turn closed captions on or off - say “Turn on closed captions” Watch something on Netflix – say “Open Netflix” Search for a movie – Say “Search action movies” Learn more about connecting your Genie receivers to the internet If setting up more than one Gemini device, please connect all equipment before contacting us, if possible.Turn On Captioning for Netflix. Getting started with Netflix closed captions or subtitles on any device is easy. Simply follow the steps below. Hint: To turn captions on for all shows, start with an adult profile (not a kid’s profile) and pick a show with a maturity rating for teens and older. Then watch for at least 2 to 3 minutes to save your preferences for future shows.Hello, we want you to enjoy your programming without any issues. We suggest you check the following link for the options to troubleshoot your Genie remote, Program Your DIRECTV Genie Remote Control | DIRECTV Customer Service & Support. If you need further assistance please send us a DM. Claudia, DIRECTV Community Specialist.About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...While viewing live TV, press the options button on the remote. From the on-screen menu, select Closed captions . Select On (or Off). Press back to return to live TV. 9400 and earlier models. Press Menu on your remote control. From the on-screen menu, select Preferences . Select Closed Caption. Select Turn Captions On (or Off).The CC Command that presents itself with a swipe down gesture doesn't actually turn it on or off, at least not for me. Show more Less MacBook Pro, OS X El Capitan (10.11.1), Mac Pro, MacBook Pro, iPhone, iPadHere is the three button solution using SEQUENCES: Sequence 1: (This hi-lites the CC option on the INFO screen) INFO. DIRECTION DOWN. DIRECTION DOWN. DIRECTION DOWN. DIRECTION DOWN. Sequence 2: (This selects the CC screen. You can skip this sequence if you like and just press the SELECT key yourself)When viewing a video, pressing "select" (generally the center of the d-pad) brings up an overlay with info and icons (for recording, setting closed captions, etc.) that should be fairly self-explanatory. Also when viewing a video, pressing up (or down - it seems to depend on which type of device) brings up the "home" screen, which provides ...UNCENSORED COMMUNITY, Off-topic forum, confessions, chat, blog, casino, gallery, links, quiz, anonymous posting, uncensored discussion, surveys, tournaments. Visit us, have a discussion, vent away or just have some fun playing games or taking a quiz. Have a personal gallery or a blog to share with your friends. All free.Set up the Genie remote to control a DIRECTV Ready or 4K Ready TV. Press and hold the MUTE and SELECT buttons on your Genie remote control. Wait for the green LED light on the remote to flash twice. Enter the appropriate manufacturer's code: For Samsung DIRECTV Ready or DIRECTV Ready 4K TVs, enter 54000. For Sony DIRECTV Ready …

Once you have selected the "Closed Caption" option, click on it to access the closed caption settings. Within this menu, you should see the option to enable or disable closed captions. Select the option to turn off closed captions. After disabling closed captions, you should see the text disappear from the screen.. Family dollar liberty ave

how to turn off closed caption on directv genie remote

This will place you in a menu that contains options for closed captions as well as talking guide. Press the DOWN arrow 3 times. The set top box will start speaking at this point, and will alert a user to press SELECT to turn talking guide on. If a user moves off this option without pressing SELECT, speech output will stop. Press SELECT.To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon.Step 1: Entering the programming mode on your DirecTV remote. Locate the "MENU" or "SELECT" button on your DirecTV remote. Press the button until the remote's LED light blinks twice, indicating you've entered programming mode. Step 2: Locating the correct code for your Samsung TV.On your remote, press {INFO} while on live TV. Arrow over to CC. Arrow down to DIRECTV Subtitles or Closed Captioning (your choice.) Press {SELECT}. You …Step 2 - Using the DIRECTV Genie Remote that came with your HR44 Receiver, or the Universal Remote, press MENU. Page 166 The wireless connection between your wireless router and your DIRECTV HR44 HD DVR should now be active. ® Select Done to complete the manual setup process.After trying almost every button and going into the settings, I have found that this button will turn off the closed captioning. There are several settings so you have to press the button several times to get it to clear the closed captioning. Hope this helps. Something has occurred and I have Closed Captioning on my TV set (Sansui Model TVS2750).Learn how to log into your DIRECTV account to watch tv, pay bills, upgrade service, add premiums & add-ons, and get personalized support.You can usually scroll through the options using the arrow keys on your remote. Step 4: Select Closed Captioning. Once you have highlighted the Closed Captioning …Press the Pause or Volume Up button. If this is a problem with the TV's Closed Caption settings, pausing or adjusting the volume will make the Closed Captioning box disappear momentarily. Turn Closed Captioning off or set it to None (Premiere or later boxes), wait for it to clear, and turn it back on.Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to select it. Use the up and down arrows to navigate the Settings. Find the Closed Caption menu and select it with the Enter button.Jbutler8503. •. Go to settings in the app turn caption off then go back to the live game ur watching and then press the main button twice (big button) on the firestick remote it should go away it worked for me the caption was pissn me off I finally figured it out couldn't c the scores. Reply More replies. Lucy_Lue_Loo.Hopefully, we can get this resolved quickly.Use the home button, then go to settings, then accessibility then choose closed captions there and switch it off.Let me know how you go please. Read less. 0 Likes.Close captioning on Genie. I am 63 years old extremely hard of hearing. I can't wear my hearing aides while watching TV due to reverberation. I watch using closed captioning. For the past few weeks, on and mostly off, my Genie is only showing half of the dialog. I've read everything I can find regarding this issue and I believe it's a known issue.Locate the 5‐ digit code for your TV. Turn on the TV. Press and hold MUTE and SELECT at the same time until the green light flashes twice. Using the number keys enter the 5‐digit code for your brand of TV. If performed correctly, the green light under the TV flashes twice. Aim the remote at your TV and press VOL or MUTE key once.How do you turn on or off the closed captioning option with a streaming remote control?Step 2: Type in the 5-digit code for your brand. After entering the first digit, wait 1-2 seconds until the green light flashes, then type in the remaining 4 digits. If the remote supports the code the green light will flash twice. Step 3: Aim the remote at your device and press "VOL+/-" or "MUTE".To do this, press the “Menu” button on your remote control and select the “Settings” option. Step 2: Select the Accessibility Option. Once you are in the settings menu, select the “Accessibility” option. This will take you to the Accessibility Settings page. Step 3: Disable Closed Captioning..

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